An Order Confirmation email will be sent for online orders.
Delivery time: 2 to 5 working days depending on the stock availability.
— Within Australia we use AUSPOST, parcel post standard rate, or express delivery.
— For international destinations we use international parcel service.
Tenren takes full responsibility for secure delivery to the correct shipping address provided.
Each country has its custom regulation that we need to comply, in case an order content needs special logistics arrangement we will contact the customer to sort out necessary process and action.