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Tenren takes full responsibility for secure delivery to the correct shipping address provided.  An Order Confirmation email will be sent for online orders.

Delivery time:  2 to 5 working days depending on the stock availability, currently we only delivery within Australia using AUSPOST, with parcel post standard rate, or express delivery option.

This website has API link to AUSPOST  and the shipping cost is calculated and show during the checkout process.

In case an order content needs special logistics arrangement we will contact the customer to sort out necessary process and action.

Order online, in-store pickup option is also available during checkout.

Store location: 389 Victoria Avenue, Chatswood, NSW 2067
Phone: 02 9884 7668